Uniti Group – PHCA Meeting with Uniti/Opticomm, 4 February 2026

Following the PHCA letter of complaint on 22 January 2026, Mr Kevin Teoh, Uniti Group CEO responded promptly, apologising for the outage and advising Mr Andy Tybell, Chief Revenue & Product Officer, Wholesale & Growth, Uniti/Opticomm, would contact PHCA to discuss the issues raised. An online meeting was subsequently arranged with Association Committee members and… Continue reading Uniti Group – PHCA Meeting with Uniti/Opticomm, 4 February 2026

Uniti Group – complaint re extended internet outage | 22 January 2026

Following an extended internet outage from 14 to 18 January, the PHCA formulated and began implementing the following strategy: Uniti/Opticomm letter of complaint – Submitted 22 January 2026. This is a necessary step before PHCA can lodge a complaint with the Telecommunications Ombudsman. Cc Email distribution list – Emailed on 22 January 2026 to each… Continue reading Uniti Group – complaint re extended internet outage | 22 January 2026

Telecoms update — RSP choice | 17 April 2020

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Lawyer’s letter to Mitch Fifield’s office | September 2017

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Telecoms update | December 2019

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Landcom Update | October 2019

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Telstra mobile phone tower installation | Scheduled for early 2020

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Action Plan Update | September 2019

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

NBN Co to begin formal site survey | Meeting with John Brogden | 16 September

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Information Session Update and Ongoing Action Plan | 5 September

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Prince Henry Telecoms Information Session | 14 August 2019

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Landcom and CA Emails re LBNCo and Pivit | June/July 2019

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email.