Uniti Group – PHCA Meeting with Uniti/Opticomm, 4 February 2026

Following the PHCA letter of complaint on 22 January 2026, Mr Kevin Teoh, Uniti Group CEO responded promptly, apologising for the outage and advising Mr Andy Tybell, Chief Revenue & Product Officer, Wholesale & Growth, Uniti/Opticomm, would contact PHCA to discuss the issues raised. An online meeting was subsequently arranged with Association Committee members and… Continue reading Uniti Group – PHCA Meeting with Uniti/Opticomm, 4 February 2026

Uniti Group – complaint re extended internet outage | 22 January 2026

Following an extended internet outage from 14 to 18 January, the PHCA formulated and began implementing the following strategy: Uniti/Opticomm letter of complaint – Submitted 22 January 2026. This is a necessary step before PHCA can lodge a complaint with the Telecommunications Ombudsman. Cc Email distribution list – Emailed on 22 January 2026 to each… Continue reading Uniti Group – complaint re extended internet outage | 22 January 2026

Prince Henry Telecoms Information Session | 14 August 2019

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Landcom and CA Emails re LBNCo and Pivit | June/July 2019

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Negotiations with Landcom re Pivit’s desire to exit Prince Henry | Update July 2019

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Telstra — Proposed 5G installation at the Moran building, 1420 Anzac Parade | January 2021

You may have noticed the signs on Anzac Parade and/or Brodie Avenue in relation to the proposed installation of 5G equipment at the Mark Moran at Little Bay Aged Care Facility?

Telstra’s proposal to install mobile phone towers on the roof of Moran at Little Bay | Update June 2019

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Response from the NSW Ombudsman | 18 November 2020

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Negotiations with Landcom and Pivit re Pivit’s desire to assign its responsibilities for Prince Henry telecommunications to a new service provider | November 2018 to March 2019

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Request to the NSW Ombudsman to review of Landcom’s management of its Network Management Services Agreement with Pivit | October 2020

As many longer-term Prince Henry residents would know, Landcom’s management of its Network Management Services Agreement (NMSA) with Pivit was an ongoing source of frustration for Prince Henry residents, over a number of years, in general and in particular for the Prnce Henry Community Association Executive Committee (which comprises owner-volunteers). In effect, Landcom put in… Continue reading Request to the NSW Ombudsman to review of Landcom’s management of its Network Management Services Agreement with Pivit | October 2020

Internet and fixed telephone services | Outages

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Uniti Group emails re transfer to Fast Data Communications | 5 July 2020

Another disappointment from a NSW state government department. Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email.  Although the CA had provided much information and many examples to the NSW Ombudsman… Continue reading Uniti Group emails re transfer to Fast Data Communications | 5 July 2020