Response from the NSW Ombudsman | 18 November 2020

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Negotiations with Landcom and Pivit re Pivit’s desire to assign its responsibilities for Prince Henry telecommunications to a new service provider | November 2018 to March 2019

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Request to the NSW Ombudsman to review of Landcom’s management of its Network Management Services Agreement with Pivit | October 2020

As many longer-term Prince Henry residents would know, Landcom’s management of its Network Management Services Agreement (NMSA) with Pivit was an ongoing source of frustration for Prince Henry residents, over a number of years, in general and in particular for the Prnce Henry Community Association Executive Committee (which comprises owner-volunteers). In effect, Landcom put in… Continue reading Request to the NSW Ombudsman to review of Landcom’s management of its Network Management Services Agreement with Pivit | October 2020

Internet and fixed telephone services | Outages

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Uniti Group emails re transfer to Fast Data Communications | 5 July 2020

Another disappointment from a NSW state government department. Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email.  Although the CA had provided much information and many examples to the NSW Ombudsman… Continue reading Uniti Group emails re transfer to Fast Data Communications | 5 July 2020

Telstra’s proposal to install mobile phone towers on the roof of Moran at Little Bay

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Telecoms update — Termination of Network Management Services Agreement | 4 July 2020

Another disappointment from a NSW state government department. Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email.  Although the CA had provided much information and many examples to the NSW Ombudsman… Continue reading Telecoms update — Termination of Network Management Services Agreement | 4 July 2020

Response received from Andrew Penn, CEO Telstra, | September 2017

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Telecoms update | 14 April 2020

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Response received from Mitch Fifield’s office | September 2017

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Telecoms update — RSP choice | 17 April 2020

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email. 

Lawyer’s letter to Mitch Fifield’s office | September 2017

Following the CA’s submission in October, and a number of subsequent telephone conversations between a CA EC representative and the NSW Ombudsman, the CA Managing Agent received a very disappointing response by email.