Author: Susan Graham

Following the PHCA letter of complaint on 22 January 2026, Mr Kevin Teoh, Uniti Group CEO responded promptly, apologising for the outage and advising Mr Andy Tybell, Chief Revenue & Product Officer, Wholesale & Growth, Uniti/Opticomm, would contact PHCA to discuss the issues raised. An online meeting was subsequently arranged with Association Committee members and… Continue reading Uniti Group – PHCA Meeting with Uniti/Opticomm, 4 February 2026

Following an extended internet outage from 14 to 18 January, the PHCA formulated and began implementing the following strategy: Uniti/Opticomm letter of complaint – Submitted 22 January 2026. This is a necessary step before PHCA can lodge a complaint with the Telecommunications Ombudsman. Cc Email distribution list – Emailed on 22 January 2026 to each… Continue reading Uniti Group – complaint re extended internet outage | 22 January 2026